Whether it’s SaaS, products, concept development, target outcomes, pitch support, etc, come make a visit to the doctor; either you get fixed, or you begin the process of finding the deeper problems. And we can usually point out one, two… or five things that you can do straight away to change the behaviour of those involved.
It takes only 15mins. (Seriously.) Give your solution a little extra ‘oomph’.
Moderated, and observed by psychologists and behavioural experts, our qualitative groups tell us about their behavioural pathway, and find all the factors that affect their decision-making – both the ones they say and the ones they don’t know they’re telling us. We look for the revealed states, the fluid speaking of a ‘comfortable’ thought, the clenched hands of struggle, the miming and mimicking that adds grammar and meaning to simple words.
Come sit with us on the other side of glass and we’ll talk you though it as it happens. (e.g. 400 of Actelion pharmaceutical staff, 65-70 year olds for Independent Age, Pension Trustees for AON)
in our case studies you’ll find an example in Keep Britain Tidy/Coca Cola on-site bin interventions.
In Bristol (UK), for Bristol Waste, we visited pre-planned respondents in home to observe and discuss their recycling habits. We crafted a ‘route out of the home’ which we had not seen in literature before.