Money (but not called that, and how it changes behaviour).

Advertising agencies make a lot of advertisements for…


Reading ease is not as easy as all that – comprehension shows the way

It's easy to make text readable, right? You just use the…


The ‘Hollywood hello’ – and the importance of context when communicating

When communicating we all like to be as precise as…


When research turns into promotion – the Mere Measurement effect

...Simply asking about the strength of desire…


You are the best person to talk to your customers (and the worst!)

You are the best person to lead communication – because…


Asking with the right incentive

Football fans in the Democratic Republic of Congo’s…


Construal Theory in communication: Tailoring your messages for maximum impact

Construal theory is a psychological theory that explains…


Well, this is one way of explaining what we do! Ari Melber explains Jay-Z lyrics

What does a behavioural insight & communication agency…


The invisible salience of Brewdog and Belvedere

The odd Belvedere ‘story’ is a smooth pebble in the shoe,…


Words that work: Email subject headings that increase and decrease response

Email is a common way to communicate. The stats are eye…


Are you a horse or anorak?

In 1898 the first car advertisement appeared, in…


Mental models, and seeing the world

“Consumers. Sophisticated, they are” says a small, green,…


We are ancient creatures in modern times, fit for a world that no longer surrounds us

‘Eat, drink, and be merry, for tomorrow we die.’ -- 1. AN…


Improving comprehension in a simulated real-world environment

Many people receiving home claim process emails are…


The Good, the Bad and the Perverse

Physics is a tough subject. The laws are complex, the…


Glasgow: From murder city to friendliest city

Glasgow was dubbed the murder capital of Europe by World…


What’s colour got to do with it?

At any given second, you are being constantly bombarded…


Video Conferencing: The good, the bad and the ugly

Countries with a developed technological infrastructure…


Choosing the perfect gift

Giving any gift is better than nothing at all, right?…


Nudging by banks – is it today… or is it 1943 ?!?

In a collection of personal items we found a letter sent…


How many people do I need to test on? (Answer: It’s not as many as you think.)

An RCT (Randomised Control Trial), an online survey (e.g.…


Can bin setup in your office affect recycling behaviour?

Up to 45% of municipal waste is generated in the…