November 21, 2018
Trying to find the tallest jockey: A/B testing can be problematic
'There's nothing wrong with A/B testing'. This statement…
September 21, 2018
Brilliant idea – but how do you know it is marketable?
A mental model is a hypothetical internal cognitive…
September 3, 2018
Online reviews: How to get people talking about your product online
We all do it. We look at the star ratings and read the…
August 10, 2018
The nightmare of contacting customers? Behavioural science turns it into a dream come true.
You’ve been having the same nightmare, over and over…
July 30, 2018
Cold-call emails: 3 gold-standard tips from our behavioural science experiments you need to know
Email marketing has the highest ROI of any marketing…
July 16, 2018
Brands! Now you can reliably predict customer’s perception of your brand – *and* that of your competitors
Personality traits have been used and abused by Cambridge…
June 23, 2018
Conjoint analysis: how to correctly predict consumer purchase price of new products
You’re about to launch a brilliant, innovative product…
April 14, 2018
Big Data (but not a Big problem solver)
You don’t know who your customers are? You don’t know who…
April 6, 2018
A behavioural science April Fool with The Center For Advanced Hindsight – and knowing where to put the chalk cross
The excellent behavioural scientists, Ingrid M. Paulin…
March 6, 2018
Why do we need behavioural science? Because we’ve created a way of life we no longer recognise
‘Eat, drink, and be merry, for tomorrow we die.’1. An…
December 31, 2017
How to make a New Year’s resolution that will last forever – the science of habit formation
Most New Year’s resolutions have a success rate in the…
November 23, 2017
Keynote: Inspiring sustainable behaviour
I was very honoured to the be the keynote speaker at the…
August 5, 2017
Your behaviour is unsuitable (because our lives are better).
It’s nothing personal. We’re good at living short and…
May 22, 2017
The smartest choice of all? Teaching organisations to make smarter choices
Until recently, behavioral insights research has…
December 2, 2016
The financial sector has confused users that need help
This means that financial communications are governed by…
November 11, 2016
Not so added value: Don’t show all your product’s features.
Imagine you’re working in an electronics shop. A new…
November 5, 2016
Where does your brand sit in your consumer’s subconscious?
Wouldn't you love to have a solid, reliable map of where…
October 26, 2016
When crowds know best: greater predictive power than expert forecasts of voting intention
Voting is a timely topic. Britain just voted out of the…
October 12, 2016
Trump’s unlikely ally – recognition heuristic
While Trump’s black-and-white simplicity and promises of…
August 11, 2016
Sān rén chéng hǔx: Three men make a tiger
Qin Shihuangdi first ruled China in 221 BC. He was the…
July 18, 2016
A step-by-step approach to reducing suicide among men
If you have been following any media outlet over the past…
June 15, 2016
Feel the pain – guaranteed | Spüre den Schmerz – garantiert
We work harder to avoid loss than we do to achieve gain.…