Words that work: Email subject headings that increase and decrease response

Email is a common way to communicate. The stats are eye…


Nudging by banks – is it today… or is it 1943 ?!?

In a collection of personal items we found a letter sent…


How many people do I need to test on? (Answer: It’s not as many as you think.)

An RCT (Randomised Control Trial), an online survey (e.g.…


The ABC of RCTs

Nearly 70 years ago, the first ever modern randomised…


Trying to find the tallest jockey: A/B testing can be problematic

'There's nothing wrong with A/B testing'. This statement…


Online reviews: How to get people talking about your product online

We all do it. We look at the star ratings and read the…


Where does your brand sit in your consumer’s subconscious?

Wouldn't you love to have a solid, reliable map of where…


When crowds know best: greater predictive power than expert forecasts of voting intention

Voting is a timely topic. Britain just voted out of the…


Amazon’s Dash for affordance

Amazon Dash launches today in the UK. It’s a physical…


10 words that save 7 trillion gallons of water

The psychology industry knows that our ability to…